At FORTey, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or contact our customer support team.
1. Information We May Collect
When you visit our website, purchase products, or communicate with us, we may collect certain information, including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Order details and purchase history
- Payment-related information
- Device and browser information
- Website usage and interaction data
We collect this information to provide our services, process orders, improve website performance, and respond to customer inquiries.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- Processing and fulfilling orders
- Sending order confirmations and shipping updates
- Providing customer support and responding to inquiries
- Improving website functionality and shopping experience
- Maintaining website security and preventing unauthorized activities
- Complying with applicable legal requirements
3. Payment Information
Payments on FORTey are processed through trusted third-party payment providers.
FORTey does not store complete credit card or debit card information on our servers. Payment information is handled directly by the applicable payment providers according to their own privacy and security practices.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember customer preferences, analyze website performance, and enhance the shopping experience.
You may adjust your browser settings to manage or disable cookies. Please note that disabling cookies may affect certain features and functionality of the website.
5. Information Sharing
FORTey does not sell customers' personal information to third parties.
We may share necessary information with trusted service providers that support our business operations, including:
- Payment processing providers
- Shipping and delivery partners
- Website hosting and technical service providers
- Order management and customer support services
These service providers only receive information necessary to perform their specific services.
6. Data Protection
We take reasonable technical and organizational measures designed to help protect customer information against unauthorized access, misuse, or disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We may retain personal information for as long as necessary to:
- Complete customer orders
- Provide customer support
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain business records
8. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your personal data.
To submit a privacy-related request, please contact us using the information provided below.
9. Third-Party Services
Our website may use third-party services, applications, or integrations to support website functionality, payment processing, analytics, and order management.
FORTey is not responsible for the privacy practices or content of third-party websites or services. We recommend reviewing the privacy policies of any third-party services you choose to use.
10. Children's Privacy
FORTey's website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years old.
11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website operations.
Any updates will be posted on this page with the revised policy date when applicable.
12. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Store Name: FORTey
Website: https://fortey.shop/
Email: service@fortey.shop
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
