Shipping policy

At FORTey, we are committed to providing a clear and transparent shipping experience for our customers. This Shipping Policy explains our order processing times, delivery estimates, shipping costs, and related information.

1. Shipping Area

We currently ship orders to customers within the United States.

At this time, we are unable to process orders with shipping addresses outside the United States.

2. Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Processing time includes order verification, product preparation, and shipment arrangement.

3. Delivery Time

After processing is completed, estimated delivery within the United States is approximately 5–8 business days.

Delivery times may vary depending on factors such as:

  • Carrier processing and transportation schedules
  • Seasonal demand periods
  • Weather conditions
  • Public holidays
  • Unexpected shipping delays

Delivery estimates are provided for reference and are not guaranteed delivery dates.

4. Shipping Costs

We offer the following shipping options:

  • Free standard shipping on orders of $40 USD or more
  • A standard shipping fee of $8.00 USD applies to orders below $40 USD

5. Order Tracking

Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to you.

Please allow 1–2 business days for tracking information to become available after shipment.

6. Shipping Address Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If an order cannot be delivered due to incorrect or incomplete address information, additional shipping arrangements may be required.

7. Delivery Issues

If your package has not arrived within the estimated delivery timeframe or you experience a shipping-related issue, please contact our customer support team.

We will review the available order and shipping information and provide assistance based on the specific situation.

8. Customer Support

For questions regarding shipping, orders, or delivery, please contact us:

Email: service@fortey.shop
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)

Office Address

4860 Cox Rd #200Glen Allen, VA 23060 United States

Company Information

Store Name: FORTey
Website: fortey.shop